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How to choose an internet service provider (ISP). No read more
View ArticleIntroduction to computer hardware and software
A plain language introduction to hardware and software terms for non-specialists. No read more
View ArticleWireless Internet Hotspots
Wireless hotspots are facilities that offer Wi-Fi service to their customers. Some hotels, restaurants, cafes, and even libraries offer Wi-Fi service. You need a Wi-Fi capable device to make a...
View ArticleManaging IT and the role of the IT Coordinator
The role of the staff ICT coordinator. No read more
View ArticleStaff Responsibility for IT Support
The underlying role of computers is to enable staff to get on with delivering a service more effectively. Most users do not want to be technical experts, or to worry about how well the computer is...
View ArticleWho Do You Need: Volunteer, Consultant or Staff?
This article in collaboration with TechSoup provides practical advice on options for supporting your ICT functions. No read more
View ArticleWhy You Need IT Support
Reliable ICT support is necessary for any organisation. What do you need and what does it cost? No read more
View ArticleWorking with an IT support company
Several articles on the Knowledgebase strongly advise organisations to have ICT support from external companies, especially where the technology includes networks and servers. This article provides...
View ArticleHow To Develop An IT Training Policy
Here is a checklist to help you to develop an ICT training policy. No read more
View ArticleWorking With ICT Volunteers
This article looks at issues to consider when using volunteers for ICT projects. No read more
View ArticleThe GPCG Computer Security Self-Assessment Guideline and Checklist for...
This is a useful guide to data security and, while it has a focus on general medical practice, much of the information is relevant to small to medium community service organisations. It was produced...
View ArticleICT planning - Responsibilities of technical support
A summary of the responsibilities of ICT technical support. Include Creative Commons Licence read more
View ArticleChoosing An Internet Service Provider
How to choose an internet service provider (ISP). No read more
View ArticleIntroduction to computer hardware and software
A plain language introduction to hardware and software terms for non-specialists. No read more
View ArticleWireless Internet Hotspots
Wireless hotspots are facilities that offer Wi-Fi service to their customers. Some hotels, restaurants, cafes, and even libraries offer Wi-Fi service. You need a Wi-Fi capable device to make a...
View ArticleManaging IT and the role of the IT Coordinator
The role of the staff ICT coordinator. No read more
View ArticleStaff Responsibility for IT Support
The underlying role of computers is to enable staff to get on with delivering a service more effectively. Most users do not want to be technical experts, or to worry about how well the computer is...
View ArticleWho Do You Need: Volunteer, Consultant or Staff?
This article in collaboration with TechSoup provides practical advice on options for supporting your ICT functions. No read more
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